🌱 GrowPal.ai

1. Introduction

Welcome to GrowPal.ai ("we," "our," or "us"). We are committed to protecting your privacy and being transparent about how we collect, use, and protect your personal information. This Privacy Policy explains our practices regarding the GrowPal.ai Chrome extension and related services.

By using GrowPal.ai, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Information You Provide

• Google Account Information: When you sign in with Google OAuth, we collect your email address, name, profile picture, and Google ID.
• Product Context: Information you provide about your product, including product name, description, target audience, keywords, expertise areas, and topics to avoid.
• User Preferences: Settings and preferences you configure within the extension.

2.2 Automatically Collected Information

• Feature Usage Metrics: Aggregate usage data including number of posts analyzed, AI suggestions generated, and daily API calls. We collect this to provide you with a personal usage dashboard and enforce fair use limits.
• Post Data: Content from Reddit posts you choose to analyze, including post titles, content, author information, engagement metrics (upvotes, comments), and subreddit information.
• Technical Information: Browser type, extension version, and timestamps of activities.

2.3 What We Do NOT Track

• We do NOT track mouse movements, clicks, or cursor position
• We do NOT track scrolling behavior or reading patterns
• We do NOT log keystrokes or typing behavior
• We do NOT monitor network activity or browsing behavior
• We ONLY collect data when you explicitly click "Analyze" on a Reddit post

2.4 Other Data We Do NOT Collect

• We do NOT collect your Reddit or social media passwords
• We do NOT track your browsing history outside of Reddit
• We do NOT sell your personal information to third parties
• We do NOT access your private messages or direct communications

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide AI-powered post analysis, reply suggestions, and growth insights tailored to your product and audience.
• Personalization: To customize the extension experience based on your product context and preferences.
• Authentication: To verify your identity and maintain secure access to your account.
• Usage Analytics: To track daily quotas, measure feature usage, and improve our services.
• AI Processing: To generate relevant engagement suggestions using OpenAI's GPT-4 API.
• Communication: To send important updates about our service, respond to inquiries, and provide customer support.
• Improvement: To analyze usage patterns, fix bugs, and develop new features.

4. Data Storage and Security

4.1 Where We Store Your Data

• Local Storage: Chrome's local storage API for extension settings and temporary data.
• Cloud Database: Secure PostgreSQL database hosted on Railway for user accounts, product contexts, and usage analytics.
• Geographic Location: Data is stored on servers in the United States.

4.2 Security Measures

• Encrypted HTTPS connections for all data transmission
• JWT (JSON Web Tokens) for secure authentication
• Industry-standard encryption for data at rest
• Regular security audits and updates
• Access controls and authentication requirements
• Secure environment variable management

4.3 Data Retention

• Account information is retained while your account is active
• Usage analytics are retained for up to 12 months
• Captured post data is retained until you delete it or close your account
• You can request deletion of your data at any time

5. Third-Party Services

We use the following third-party services to operate GrowPal.ai:

5.1 Google OAuth

We use Google OAuth for secure authentication. Google's privacy policy applies to information shared during login. View Google's Privacy Policy

5.2 OpenAI API

We use OpenAI's GPT-4 API to generate AI-powered insights and reply suggestions. Post content and your product context are sent to OpenAI for processing. View OpenAI's Privacy Policy

5.3 Railway (Hosting)

Our backend infrastructure is hosted on Railway. They provide secure cloud hosting and database services. View Railway's Privacy Policy

5.4 Reddit

When you use GrowPal.ai on Reddit, Reddit's privacy policy also applies to your activity. We only access publicly available Reddit posts that you explicitly choose to analyze. We do not access private subreddits, direct messages, or any content you haven't explicitly selected for analysis. View Reddit's Privacy Policy

6. Your Rights and Choices

6.1 GDPR Rights (EU Users)

If you are in the European Union, you have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate personal data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to processing of your personal data
• Right to Withdraw Consent: Withdraw consent at any time

6.2 Account Management

• Update Information: Modify your product context and preferences anytime in the extension settings
• Delete Data: Remove captured posts and analysis history from your dashboard
• Close Account: Contact us to permanently delete your account and all associated data
• Sign Out: Disconnect your Google account from the extension at any time

6.3 Communication Preferences

• Opt out of promotional emails (service-related emails will still be sent)
• Control notification settings within the extension

7. Children's Privacy

GrowPal.ai is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.

8. Cookies and Tracking

GrowPal.ai uses Chrome's local storage API to store authentication tokens and user preferences. We do not use traditional cookies. We do not use third-party tracking or analytics services that track you across websites.

9. Data Sharing and Disclosure

We do NOT sell your personal information. We may share your information only in the following circumstances:

• With Your Consent: When you explicitly authorize us to share specific information
• Service Providers: With third-party services (OpenAI, Railway, Google) necessary to operate our service
• Legal Requirements: If required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets (you will be notified)
• Protection: To protect the rights, property, or safety of GrowPal.ai, our users, or the public

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using GrowPal.ai, you consent to such transfers. We ensure appropriate safeguards are in place to protect your information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:

• Posting the new Privacy Policy in the extension
• Updating the "Last Updated" date at the top of this policy
• Sending an email notification (for significant changes)

Your continued use of GrowPal.ai after changes become effective constitutes acceptance of the updated policy.

12. Contact Us

13. Additional Information for California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: What personal information we collect and how it is used
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: Opt out of the "sale" of personal information (we do not sell your information)
• Right to Non-Discrimination: We will not discriminate against you for exercising your rights

To exercise these rights, please contact us at privacy@growpal.ai